When It Comes To ECM Renewal, It’s Evolution – Not Revolution

This week’s article is from ECM expert Alan Pelz-Sharpe. For Alan, there is value in new ECM 2.0 systems – the use of Machine Learning (ML) and Artificial Intelligence (AI), the leveraging of cloud platform building blocks and even blockchain. He argues that older technologies should not be automatically jettisoned, however. He notes that 2.0 systems follow…