The DMCollaborators final blog for 2017 is from EASY SOFTWARE UK’s Howard Frear, on what Howard sees as the main shape of the ECM market for 2018.
 
Howard discusses how GDPR will become law and the first compliance cases will surface, how the value of good data sets up new opportunities for RPA and AI, why investment in security gets serious with mobile-enabled ECM to protect data securely, how HR data privacy drives the need for HR records management and how payment performance rules will drive better supplier engagement.